Andrew Shaw

Senior Platform Engineer & DevOps Specialist

Senior Platform Engineer specializing in developer experience and internal tooling platforms. 15+ years building scalable cloud infrastructure, CI/CD pipelines, and automation frameworks across healthcare, government, and high-growth startups. Expert in 3D technologies, computer vision, and ML infrastructure with deep experience in regulatory compliance environments. Proven track record accelerating development velocity through self-service platforms, observability systems, and infrastructure-as-code. Strong product mindset with focus on developer productivity, system reliability, and organizational scaling.


Experience

Freelance Consultant

Self-Employed | Jan 2025 - Present | Remote
  • Software platform research and development focusing on emerging technologies
  • Robotics systems research and development with emphasis on computer vision and AI integration
  • Technical consulting and infrastructure support for local businesses
  • Development of spatial AI systems combining LIDAR, computer vision, and large language models

Software Engineer

CultureAmp | Sep 2022 - Dec 2022 | Remote
  • Developed and maintained cloud infrastructure on AWS using Terraform, Docker, and Buildkite
  • Implemented comprehensive security hardening measures and compliance frameworks
  • Built automated deployment pipelines and infrastructure-as-code solutions
  • Contributed to Ruby on Rails development and platform reliability improvements

Site Reliability Engineer

Latitude Financial | Sep 2020 - Aug 2022 | Remote
  • Managed and monitored AWS infrastructure ensuring 99.9%+ availability and reliability
  • Implemented comprehensive observability using Datadog and Sumologic for monitoring and log management
  • Automated infrastructure provisioning and configuration using Terraform and Docker
  • Built self-service infrastructure platforms enabling development teams to deploy securely and efficiently
  • Provided DevOps support and troubleshooting for multiple application teams

Software Engineer

CarNextDoor | May 2018 - Aug 2020 | Remote
  • Developed Ruby on Rails applications with seamless mobile app integration
  • Migrated existing infrastructure to Terraform-based infrastructure-as-code
  • Implemented CI/CD pipelines and automated testing frameworks
  • Built scalable cloud infrastructure on AWS supporting car-sharing platform

Automation Artificer (DevOps Consultant)

Cevo Australia | Sep 2015 - Apr 2018 | Melbourne

Led diverse DevOps transformations across multiple industries, specializing in cloud migrations, automation implementation, and security hardening. Delivered solutions spanning AWS, Chef, Ansible, Terraform, and Docker across startup to enterprise environments.

• Construction Software Provider

Diagnosed and resolved critical failures in legacy proprietary logging and monitoring infrastructure for high-availability production systems. Implemented remediation using Linux system administration, Ansible automation, and rsync-based data synchronization. Delivered emergency troubleshooting for business-critical services under time pressure.

Technologies: Linux, Ansible, rsync, Bash, System Administration
• Building Management Startup

Provided technical leadership and mentorship to junior development team building greenfield Ruby on Rails/GraphQL platform. Application enabled building managers to deliver concierge services to tenants through modern web interface. Guided architectural decisions and development practices for scalable SaaS solution.

Technologies: Ruby on Rails, GraphQL, CircleCI, AWS
• Monash University

Led organizational transformation by converting and training two development teams in agile methodology. Implemented comprehensive CI/CD pipelines and executed service migration from legacy infrastructure to AWS. Delivered both cultural change management and technical infrastructure modernization across multiple development teams.

Technologies: AWS, Python, Puppet, Jenkins, Packer
• Education Startup

Designed and implemented repeatable automated deployment pipelines for online learning platform startup. Built reliable CI/CD infrastructure on AWS to support rapid product iteration and consistent releases. Established deployment automation foundation enabling startup to scale development velocity.

Technologies: AWS, Python, CI/CD
• Insurance Company

Conducted comprehensive technical and financial analysis of legacy multi-service application (20+ services) to evaluate AWS spot-pricing opportunities. Performed detailed simulations modeling cost savings versus interruption risks across various infrastructure combinations. Delivered evidence-based findings that challenged initial assumptions, demonstrating spot savings were insufficient given application constraints. Recommended and implemented simplified scheduling solution as cost-effective alternative.

Technologies: AWS, Python, Cost Analysis, Systems Architecture
• Construction Software Provider

Implemented comprehensive automated pipeline for security-hardened infrastructure. Built automated image creation system using Chef and Packer for consistent, secure deployments. Developed automated security auditing and compliance reporting against live infrastructure. Created modularized Terraform environment architecture for maximum reusability and maintainability across multiple projects.

Technologies: Terraform, Chef, Packer, Security Automation, PostgreSQL
• Accounting Software Provider

Designed and implemented self-service infrastructure-on-demand platform to accelerate development team productivity. Built automated provisioning system enabling teams to rapidly spin up new services while enforcing organizational best practices. Integrated multi-technology stack to deliver consistent, compliant infrastructure. Reduced development friction through standardized, repeatable deployment patterns.

Technologies: Chef, Ruby, AWS, PowerShell, Python, Docker

DevOps Consultant

Thoughtworks | Jul 2012 - Aug 2015 | Melbourne

Delivered strategic DevOps consulting across government, healthcare, and enterprise clients. Specialized in cloud infrastructure design, security compliance, and large-scale system migrations. Worked with distributed teams across multiple countries and regulatory environments.

• Medical Software Provider (Brisbane)

Served as DevOps specialist on cross-functional team developing greenfield cloud-based medical records system for General Practitioners. Managed infrastructure and security architecture for healthcare-compliant AWS environment. Adapted infrastructure to support architectural pivot from hybrid Angular application to full SPA implementation. Specialized in healthcare data security requirements and regulatory compliance constraints.

Technologies: Ruby, Rails, AWS, JavaScript, Healthcare Compliance
• Ministry of Manpower (Singapore)

Led DevOps implementation for Ministry of Manpower online work permit application platform. Collaborated with large multi-agency team and traditional infrastructure specialists to modernize deployment processes within high-security government datacenter. Introduced automation and repeatable build systems while navigating strict security restrictions. Significantly reduced deployment time and improved reliability through innovative solutions adapted to stringent compliance requirements.

Technologies: Ruby, Rails, GCloud, Ansible, Packer, Python, Bash
• Construction Software Provider (Melbourne)

Modernized deployment processes for custom private cloud infrastructure running on client-managed hardware. Introduced repeatable image building pipeline and automated deployment systems using VCloud Director orchestration. Transformed manual deployment workflows into standardized, automated processes. Delivered infrastructure automation for hybrid cloud environment with on-premises hardware constraints.

Technologies: Ansible, Packer, Ruby, VCloud Director, Linux
• Superannuation Company (Melbourne)

Implemented enterprise-scale self-service infrastructure provisioning platform for large organization with limited development team DevOps expertise. Built comprehensive automated provisioning system spanning AWS and VSphere hybrid environments using Puppet. Designed user-friendly interfaces and extensive documentation to enable less technical teams to safely provision infrastructure. Established governance controls and best practices enforcement for enterprise-scale self-service operations.

Technologies: Puppet, AWS, Ruby, VSphere, Linux
• Commonwealth Statutory Agency (Perth)

Contributed to ongoing development of Ruby on Rails application for government oil and gas safety regulator. Built reporting system enabling field safety officers to submit compliance reports with integrated feedback mechanisms. Implemented direct user-to-developer feedback channels within the application for rapid iteration and improvement. Delivered continuous enhancement based on real-time user input from regulatory field operations.

Technologies: Ruby, Rails, SQL, JavaScript

Simulation Analyst

Defence Science and Technology Organization | Jan 2011 - Jun 2012 | Canberra
  • Developed advanced defence capability simulations for strategic research and planning
  • Built predictive models for defence training and procurement scenarios
  • Created simulation frameworks to assess future readiness for national security requirements
  • Collaborated with defence researchers on complex analytical projects

Programmer

Charles Sturt University | Jan 2010 - Dec 2010 | Thurgoona
  • Provided comprehensive internal IT support across university departments
  • Developed and maintained business applications using Java and SQL
  • Automated reporting systems and data processing workflows
  • Supported faculty and staff with technical infrastructure needs

Robotics Programmer

Advanced Telecommunications Research Laboratory | Jan 2008 - Dec 2008 | Kyoto, Japan
  • Created motion and speech control systems for remote operation of research robots during experiments
  • Developed experimental control software for social interaction robot Robovie II
  • Implemented real-time control systems for human-robot interaction research
  • Collaborated with international research team on cutting-edge robotics projects

Key Achievements

  • Delivered measurable improvements in deployment time reduction, cost optimization, system reliability, and team productivity across all engagements
  • Established comprehensive audit trails and accountability frameworks for compliance-critical environments
  • Successfully navigated complex regulatory requirements in healthcare, government, and financial services
  • Built self-service platforms that significantly improved developer experience and organizational velocity
  • Implemented security hardening and compliance frameworks for highly regulated industries

Projects

Spatial AI Platform

2023 - Present

Comprehensive project spanning infrastructure, robotics, computer vision and LLM AI. Ongoing effort to analyze data from real-world sensors such as depth cameras and LIDAR scanners using iterative approach combining image classification techniques (YOLO) with Large Language Models to build AIs with spatial awareness and ability to reason about 3D environments. Includes automated 3D model acquisition, processing pipelines, and real-time spatial analysis systems.

Technologies: Python, Computer Vision, LIDAR, Machine Learning, 3D Processing, AI/ML

Real-time ML Infrastructure

2020 - 2022

Designed and managed real-time ML infrastructure for fraud detection and sports wagering analytics. Addressed critical challenges including sub-second processing requirements, accuracy optimization (balancing false positives/negatives), automated data preprocessing pipelines, and clear communication of model outputs to business stakeholders. Built scalable systems handling high-volume, time-sensitive data with strict accuracy and reliability requirements.

Technologies: AWS SageMaker, Kinesis, Lambda, API Gateway, DynamoDB, ElastiCache, CloudWatch, Python, ML/AI